Navigating Crises with xReality: From Concept to Frontline Application

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Presented at HICSS 2025 by

Philippe Jacquemin

Miriam Gräf

Sara Jourdan

In a world increasingly facing crises, developing effective crisis management strategies is crucial. This study explores xReality (XR) technologies as innovative tools to enhance crisis management. By assessing the Technology Readiness Levels (TRLs) of XR applications and their adaptability at different crisis stages, we provide new insights for designing more effective preparedness and response strategies. Through a comprehensive literature review, we categorized 55 papers into technology, user, and content based on the xReality framework to analyze XR's current state and evolution in crisis scenarios. Our findings highlight a significant gap between XR’s potential and its application, with many solutions still in early development. This paper proposes a detailed research agenda to advance XR technologies from concept to application, aiming to improve crisis outcomes. It is a call to action to harness XR’s untapped potential to revolutionize crisis management in our volatile world, bridging the gap between potential and practice.