Companies around the world leveraging cloud-based products inherently delegate much of the systems management to the Cloud Service Provider (CSP). This presents a unique and unprecedented challenge, ensuring the security of their environment and protection of data. CSPs entrusted with this responsibility must adhere to security and data protection policies but as technology evolves, so must the way we perform these duties. Reducing the threats posed by security incidents and the ever-changing threat landscape is more complex than ever before. Protecting customers is the responsibility of all CSPs but can only be achieved through enhancing security transparency, providing comprehensive vulnerability data, and cross- industry cooperation.