ARE PEOPLE THE PROBLEM? BEHAVIOURAL CHALLENGES FOR INFORMATION GOVERNANCE AND HOW TO OVERCOME THEM

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Presented at GovSec 2020 by

Jonathan Craven

At a time when increasing numbers of digital solutions are being offered for information governance and data protection problems, are we losing sight of the fact that the single biggest variable in compliance is the staff? However, rather than simply labelling any one variable as “the problem”.This presentation will briefly look at what the issues are and how we may begin to address them, including:What factors are influencing people to comply – or not – with information governance and data protection best practices?How can we promote positive behavioural change?How can technological solutions best support change?