Organizations from small to large deal with multiple personas for every user. From the way they expect to interact with their desktop, to social media, and to the more important aspect the enterprise IT landscape, users expect access to just work. Authentication is expected to be ubiquitous, authorization transparent, and access provisioned seamlessly. The best implementations of identity and access management solutions are completely transparent to end users. This sessions will discuss the components of a mature identity and access management solution and considerations for selecting a product or designing your own solution.Notes: a lot of IAM "solutions" focus on one aspect or another, provisioning, governance, roles, etc. What is important, regardless of vendor selection, is to understand each of the critical components of an IAM solution, and how they fit into your enterprise. the biggest challenge today is the multiple personas that a person brings to an enterprise. consider healthcare where I may be an employee, a contracted Dr, and a patient. How does an IAM system handle these personas? Consider higher education, perhaps I'm an employee but also a post-doc student. Consider K-12, I'm a teacher, but also a parent. A mature IAM system can reconcile and apply these personas properly.