Meeting the Demands of Digital with Business Model Transformation

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Presented at DenverCISOExecutiveSummit 2019 by

David Bessen

According to David Bessen, CIO of Arapahoe County, a successful digital transformation does more than automate existing processes or make the current processing faster. Serious (or real) transformation involves new ways of doing business. In his case, the County IT Department developed software that speeds processing by 92% and generates revenue for the county by providing the software as a service to other counties in Colorado.Join this session to learn how David:Leveraged his team’s digital transformation efforts to create a valuable product for Arapahoe CountySold the idea of data and application sharing benefits to both internal consumers and other countiesCreated a revenue stream for the IT DepartmentLaunched a repeatable business model that lowers the cost and improves the quality of government services