On-Premises to Cloud Migrations: Successfully Transitioning General Telephony and Contact Center Services

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Presented at CIOVisionsCybersecuritySummit 2019 by

Scott Smiley

Cloud technology provides multi-dimensional solutions that minimize downtime and maximize ROI. Understanding the benefits of a cloud migration and its potential to transform some of the most critical components of an operation can be a major factor in determining if the move is the right one for your organization. The proper due diligence ahead of deployment along with avoiding the most common pitfalls are key in the implementation of successful cloud migrations.