When the Answer Really Is "No"—How to Say It Diplomatically

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Presented at SecureWorldAtlanta 2019 by

Tamika Bass

As cybersecurity experts, our overall goal is to protect the confidentiality, preserve the integrity, and promote the availability of data for authorized use—all without inhibiting the business from meeting its objectives. But what about the times when we must say “no” for various reasons? This interactive session focuses techniques for having a diplomatic “crucial conversation” with the business when a request just can’t be approved.