Managing identies and access for employees has significant different characteristics than that of customers. In many organizations these two are separately handled. With the rise of connected devices, ranging from small to large in size, it becomes less obvious to separate management of these two populations. Or in other words, there are new ways to combine the management of identities and access of employees and customers.This presentation will cover the similarities and differences between identity and access management (IAM) of employees and customers. We will then discuss the impact of connected devices for the user and for IAM solutions.