How an MSSP Leverages People, Process and Technology to Help Simplify Threat Intel

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Presented at securechicago 2017 by

Dan Waddell

Peter Clay

A good MSSP can handle most if not all of the security tasks in your organization. Whether it’s actively probing internal networks or scouring intelligence reports and external data sources via hunt teams, MSSPs help organizations stay ahead of emerging threat activity. They can also assist organizations in preventing and recovering from ransomware attacks. However, many do not have the staff on hand to deal with this threat, especially in the small-to-medium sized business (SMB) market. Without the technical know-how in-house, some SMBs may be tempted to simply pay the ransom to get their files back and hope for the best. And paying the ransom doesn’t guarantee your data will be returned while also sending a message to the bad guys that you are a proven source of revenue. The “security-as-a-service” concept that MSSPs provide offers tremendous value to the technical operations side of your business, but what about the human capital aspect – the people part of the equation? That’s where a good MSSP with qualified and experienced staff on hand can add even more value. Faced with the cyber workforce shortage, employers who plan on hiring cyber pros will face difficulties in attracting and hiring qualified talent. And even if they do strike gold, what about the challenges in retaining staff? This talk will explore solutions that span across people, process and technology to help simplify the threat intel landscape.