Dr. Shaw will review the problematic personal characteristics and experiences past insiders have brought to our organizations, the stressors or triggers which set them off, the concerning behaviors or signs that indicate their risk has increased and the things we do and don't do that make matters worse. He will also discuss the essential ingredients for an effective insider threat team and some innovative and proven methods for detecting and managing insider risk before it becomes critical, including a technique to statistically evaluate non-malicious email to detect the attacker.