As IT professionals are increasingly looking to serve as integral partners across the enterprise, reworking the tired push and pull dynamic between IT and the organization has become increasingly pertinent. In an effort to create more efficient workflows in the midst of a merger, CUISSS du Nord leveraged the request of one of their most crucial stakeholders—their doctors— to help bring mobility and simplicity to the cumbersome process doctors typically faced when moving between hospitals. Join this session to learn how Sergio Fernandes and the CUISSS du Nord built a business case, secured buy-in, and executed a successful solution during a complex and critical moment.