Even with increased awareness around security, phishing attacks aren’t slowing down in their success and sophistication — or their expense. According the Ponemon Institute, phishing costs the average 10,000-employee company nearly $4M a year. Simply put, phishing is still a tried-and-true method for the bad guys to get in — and Todd Fitzgerald is determined to reverse this trend. He’s developed a global phishing program that goes far beyond good software. With a data-driven program that transcends trivial trainings and breakroom posters, Fitzgerald explores meaningful metrics, proven communication skills and the science behind how different generations learn.