Despite the hype and promise behind the latest next generation security technologies, organizations continue to get breached. Many teams struggle to quantify the impact their security efforts have with tangible proof, and it doesn’t help that IT and security typically use different tools and often work in isolated siloes. Piero DePaoli from ServiceNow examines the inefficiencies that exist between IT and security teams and shares best practices and key elements for building an integrated and stronger security response program — at long last bridging the gap between teams and freeing up time to be more strategic in IT and security.