The consumer is the center of the digital universe. At DaVita, the IT team is partnering with leaders across the enterprise to bring a consumer-centric, mobile-first approach to healthcare, which will better connect care teams and improve clinical outcomes for patients. In order to deliver on this vision, each person, tool and segment of the healthcare continuum must be in synchronized orbit. Alan Cullop, CIO at DaVita Healthcare Partners Inc., shares how DaVita is aligning behind this strategy, enrolling cross-functional advocates throughout the business and delivering technologies that will help reshape consumers’ expectations for integrated healthcare services.