Identity and access management are at the front lines of security. Yet, for all its importance there are too many IAM projects that haven’t lived up to expectations, took too long, cost too much, or even failed outright. But everything about IAM — controlling access, managing and securing privileged accounts, achieving governance — is so important that organizations keep hammering away at IAM projects hoping things will get better. In this session, Dell’s Todd Peterson describes the multifaceted world of IAM, points out common characteristics of failed projects, and introduces new thinking, tactics, and approaches to help make sure your project succeeds.