Almost two years ago, Dominique Fagnoule began a journey to change Banque Nationale‰Ûªs culture regarding IT. Considered somehow a commodity, the IT department needed to become a stronger ally for the business lines. With the support of the executive team, Fagnoule led a comprehensive assessment of IT and implemented a change management program. Since then, the company has seen a positive shift in the relationship between IT and the business. Join this session for strategies and tips to build greater strategic alignment with internal and external partners.