While the technical sophistication of both attackers and defenders continues to mature, human vulnerability remains a stubbornly difficult challenge. As new delivery channels and distributed data-driven workflow capabilities go deeper into core business processes, effective security engagement practices will become increasingly important tools. Join Tom Clark, executive director of information security for USAA, to learn how the financial services leader has established a security-aware culture and human centered design practice for both members and employees built on trust, shared core values and mutual respect.