Never before have we seen such high-profile, targeted cyber-attacks than in the past year. The tumultuous threat landscape has many CISOs have operating as though the bad guys are already in. While intrusions are often fairly benign, every so often a massive, high-level breach occurs that causes the infosec world to ask, what do we do now? In the wake of a massive data breach, what communication strategies will help you through the first 48 hours? What is the best approach for notifying key stakeholders? What support can you offer to customers and others compromised by the breach? Crisis planning experts provide essential guidance for managing public disclosures of security breaches. In this session, Brian Fitzgerald will share his first-hand lessons learned for crisis communication, handling ensuing legal liabilities and running reputation damage-control.