Protecting Customers From Online Threats: The Paypal Perspective

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Presented at ITWeb Security Summit 2010 by

In this talk we'll discuss threats and attacks targeting end users such as social engineering, credential theft, malware, spam & abuse -- and the resulting problems like account takeovers, botnet activity, privacy leaks, and identity theft. We will look at some recent case studies where customers have been targeted to answer some key questions: What are the downstream impacts of these attacks on individual customers? Does the presence of known vulnerabilities or "safety gaps" have an effect on the reputation of the service provider in economic terms? • Getting a handle on threats and attacks targeting end users • A closer look at the downstream impacts of attacks on individual customers • The effect of known vulnerabilities on the reputation of the service provide